Hello, my name is
Piyush Vaishnav
WordPress Customer and Technical Support Specialist
- pvaishnav661@gmail.com
About me
I am a skilled WordPress Customer and Technical Support specialist based in India, with over 6 years of experience resolving issues and optimizing website performance.
I provide WordPress support
With years of experience in WordPress customer and technical support, I have developed the skills to resolve website issues efficiently while ensuring optimal performance. I have assisted businesses across various niches, so you can trust me to handle your WordPress site professionally.
Over the years, I’ve managed tasks ranging from plugin troubleshooting, theme customization, website optimization, to security monitoring. Having supported numerous live websites, I can provide practical solutions, actionable recommendations, and multiple options to improve your site. My approach ensures you have full control while receiving expert guidance every step of the way.
What I do
From identifying your WordPress site needs, troubleshooting issues, optimizing performance, and providing ongoing support, I handle every step to ensure your website runs smoothly.
WordPress Support
I handle all aspects of WordPress support to keep our clients’ websites running efficiently. From resolving technical issues and optimizing performance to managing updates and ensuring security, I make sure every site delivers a seamless experience.
Hosting Support
I manage hosting-related tasks to ensure our clients’ websites stay online, secure, and fast. From configuring domains and setting up websites to monitoring uptime and resolving hosting issues, I take care of everything behind the scenes.
Customer Success
I work closely with our customers to ensure they get maximum value from our services. From onboarding and training to continuous assistance and feedback, I help build long-term relationships based on trust and satisfaction.
Skills
My Experience
2018-2020
Kreativo Pro
WordPress Customer Support Specialist
I worked as a WordPress Customer Support Specialist, assisting clients with website setup, troubleshooting, and performance optimization while ensuring timely issue resolution and excellent user experience.
2020-2022
Kreativo Pro
WP and Hosting Support Specialist
I provided end-to-end technical support for WordPress and hosting services, managing website migrations, resolving DNS and SSL issues, configuring domains and emails, and ensuring consistent uptime and performance for clients.
2024-Present
Kreativo Pro
Senior Customer Happiness Pro
I lead advanced support operations and guide clients through tailored solutions. My focus is on delivering exceptional service, maintaining reliability, and ensuring every customer experience exceeds expectations.